Privacy Policy

1. Introduction

Welcome to Level, operated by Frogbear Ventures LLC ("Company," "we," "us," or "our"). We are committed to protecting your privacy and being transparent about how we collect, use, and safeguard your personal information.

This Privacy Policy explains our practices regarding the information we collect when you use the Level application, website, and related services (collectively, the "Service"). By using the Service, you agree to the collection and use of information in accordance with this policy.

Your data is yours. We never sell your personal information, and we only use it to provide and improve the Service for you.

2. Information We Collect

We collect the following types of information to provide and improve the Service:

2.1 Account Information

When you sign in with Google OAuth, we receive:

• Your name
• Your email address
• Your Google profile picture (if available)

2.2 Fitness Profile Data

Information you provide during onboarding and profile setup:

• Age, weight, and height
• Fitness goals and experience level
• Training preferences

2.3 Workout Data

Data generated through your use of the Service:

• Exercises performed, including sets, reps, and weights
• Workout history and completion records
• Exercise form analysis data (when using AI form check)

2.4 Nutrition Data

If you use our nutrition tracking features:

• Food logs and meal entries
• Caloric and macronutrient data

2.5 Device and Usage Data

We automatically collect certain technical information:

• Device type and operating system
• IP address
• Browser type
• Usage patterns (pages visited, features used, session duration)

3. How We Use Your Information

We use your information to:

• Provide, maintain, and improve the Service
• Generate personalized workout programs and fitness recommendations
• Provide AI-powered form analysis and coaching guidance
• Track your progress and display performance analytics
• Communicate with you about the Service (e.g., updates, security alerts)
• Detect, prevent, and address technical issues and abuse
• Improve our AI models and algorithms (using aggregated, de-identified data only)

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide the Service. If you request deletion of your data:

• You may request deletion at any time by contacting us at the email address below
• Deletion will be completed within 30 days of your request
• All associated data will be removed from our active systems, including workout history, nutrition logs, profile data, and account information
• Some data may be retained in encrypted backups for a limited period as required by law or for legitimate business purposes (e.g., fraud prevention)

7. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access— Request a copy of the personal information we hold about you
• Rectification— Request correction of inaccurate or incomplete information
• Erasure— Request deletion of your personal information
• Portability— Request a copy of your data in a portable format
• Objection— Object to the processing of your personal information in certain circumstances
• Restriction— Request restriction of processing in certain circumstances

These rights are provided under the California Consumer Privacy Act (CCPA), the General Data Protection Regulation (GDPR), and other applicable privacy laws. To exercise any of these rights, please contact us at the email address below.

We will respond to your request within 30 days. We will not discriminate against you for exercising your privacy rights.

8. Security

We take the security of your data seriously and implement industry-standard measures to protect it:

• Encryption in transit— All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security)
• Encryption at rest— Your data is stored in encrypted databases
• Access controls— Strict access controls limit who can access your data within our organization
• Regular assessments— We conduct regular security assessments to identify and address potential vulnerabilities

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we are committed to maintaining the highest practical level of data protection.

9. Children's Privacy

The Service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete that information promptly.

If you are a parent or guardian and believe that your child has provided us with personal information, please contact us at the email address below so we can take appropriate action.

10. Cookies and Tracking

We use essential cookies and similar technologies to:

• Maintain your authentication session so you stay signed in
• Remember your preferences and settings
• Understand how you use the Service to improve the experience

We do not use cookies for advertising or third-party tracking purposes. We do not sell or share cookie data with third parties.

11. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, legal requirements, or other factors. If we make material changes, we will:

• Update the "Last updated" date at the top of this policy
• Provide additional notice where appropriate (such as an in-app notification)

Your continued use of the Service after any changes constitutes your acceptance of the updated Privacy Policy. We encourage you to review this policy periodically.

12. Contact Us

If you have any questions about this Privacy Policy, your data, or wish to exercise your privacy rights, please contact us at:

We aim to respond to all privacy-related inquiries within 30 days.